Flows

Configure triggers, steps, and branches, and troubleshoot flow activity.

5 articles

Understand the basics

What is an Automation?

An Automation is an always-on journey that runs a sequence of actions over time — like a welcome email series.

2 min read

What is an Action?

An Action is what Zalify actually does when a trigger fires — show a popup, add to a list, send a conversion.

2 min read

Create your first project

Building an automation (flow)

Build an email flow in Zalify Reach: choose a trigger, add email, delay, and condition steps, activate it, and start from three ready-to-use recipes.

5 min read

How to start a flow from a custom event

Start an email flow when your site or app sends Zalify an event, such as a quiz result or a confirmed booking, then filter on its details and choose when people leave.

4 min read

Check and troubleshoot

Automation activity and troubleshooting

Read a flow's activity view to confirm it is working, and diagnose why a contact did or didn't receive an automated email.

5 min read