Help Center

Emails

Automate email campaigns and recovery flows to boost revenue.

11 articles

Sending your first broadcast

Send a one-time email from Zalify Reach: pick a list or segment, design the email, send yourself a test, and send now or schedule it.

4 min read

Designing emails in the editor

A tour of the block-based email editor: text, image, and button blocks, sections and columns, merge tags, Brand Kit, mobile preview, and custom fonts.

5 min read

Scheduling and rescheduling a broadcast

Schedule a broadcast to send at a specific date and time, change or cancel the schedule before it starts, and pick a send time that works for your audience.

4 min read

Broadcast reports

Understand the opens, clicks, unsubscribes, and bounces in each broadcast report, and follow a broadcast from inbox engagement to on-site outcomes.

4 min read

Building an automation (flow)

Build an email flow in Zalify Reach: choose a trigger, add email, delay, and condition steps, activate it, and start from three ready-to-use recipes.

5 min read

Automation activity and troubleshooting

Read a flow's activity view to confirm it is working, and diagnose why a contact did or didn't receive an automated email.

5 min read

Email activity feed

Use the Activity page to see every send, open, click, and bounce across all broadcasts and automations, and settle 'did contact X get email Y?' questions.

4 min read

Verifying your sender domain

Add the SPF and DKIM DNS records Reach gives you at your DNS host, wait for verification, and fix the most common reasons a record won't verify.

5 min read

How to reduce spam placement with Zalify Reach

Improve your chances of reaching the inbox with practical Reach steps for sender verification, engaged audience segments, gradual sending, unsubscribes, and report troubleshooting.

8 min read

Merge tags reference

Find supported merge tags for abandoned checkout, welcome and broadcast emails, with unsubscribe links, custom properties, unsupported-tag behavior and testing examples.

6 min read

How to start a flow from a custom event

Start an email flow when your site or app sends Zalify an event, such as a quiz result or a confirmed booking, then filter on its details and choose when people leave.

4 min read